News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

yesterday in Entertainment

‘The Other Woman’ serves up revenge in comic female fantasy

other

"The Other Woman" is a somewhat rare species - a comedy by women, about women and for women.

yesterday in Entertainment

Judd Apatow’s ‘Simpsons’ episode to air after 24 years

simpsons

The "Knocked Up" writer/director submitted a script in the 90s. Now it's finally being made.

yesterday in Music

Road, bridge renamed for Duane Allen of Oak Ridge Boys

oakridge

The road that runs just a few hundred yards past where Duane Allen of the Oak Ridge Boys was born.

yesterday in Entertainment

Lupita Nyong’o, Scarlett Johansson close to signing on for ‘Jungle Book’

lupita

Idris Elba will voice the villainous tiger Shere Khan in the latest adaptation of Rudyard Kipling's adventure tale.

yesterday in Music

Rascal Flatts hosting album release party for charity

rascalflatts

The trio's ninth album, "Rewind," is slated for release on May 13.